Continuing to Set the Standard in Customer Service Excellence.
We’re thrilled to share that Tillo has once again achieved the prestigious Customer Service Excellence (CSE) Accreditation for the second consecutive year! This recognition is a true reflection of our commitment to putting our customers at the heart of everything we do.
But that’s not all! This year, we’re proud to announce that we’ve also earned a Compliance Plus Certification for our innovative approach to incorporating customer insight into our business practices. This certification highlights how we continue to raise the bar in delivering exceptional service and listening to what matters most to our customers.
Following an in-depth assessment, our external assessor praised the continued progress we’ve made over the past year, particularly our dedication to continuous improvement and maintaining the high standards we set during our initial accreditation.
Maria Khoury, Head of Operations at Tillo, shared her thoughts on this incredible milestone: "Securing the CSE Accreditation for the second year is a testament to the hard work and passion of our team. This achievement not only highlights our dedication to our customers but also our unwavering commitment to innovation and excellence. I couldn’t be prouder of what we’ve accomplished together."
Alex Preece, CEO and Co-Founder of Tillo added: "Customer service has always been a pillar of The Tillo Difference. Receiving the Compliance Plus Certification this year is an incredible honour, reinforcing our mission to deliver industry-leading solutions and customer-first experiences. Congratulations to the entire team - you’ve shown the world what Tillo is all about."
At Tillo, customer service isn’t just a function, it’s a culture. From our technology to our partnerships, every aspect of our business is designed to surprise and delight our customers, fostering trust and delivering value.
We’d like to extend a huge thank you to every member of the Tillo team. Your hard work and dedication have made this achievement possible. Here’s to continuing to raise the standard for service excellence in our industry!
For more information about Tillo’s award-winning services, visit tillo.io.
